How to use Remote Support
If the download does not begin within 15 seconds, please click here to download the software directly.
Step 1

You will be notified with a pop-up. Click Run (or Save as), and the download should commence.
Step 2

Once the download is complete, you will be prompted with our Support software. Have your Session ID ready for the next step.
Step 3
Please call our toll-free support line below to speak with a support representative. You must have your ID ready and required to provide background information of the problem so he/she can assist you accordingly.

